2nd
edition

Pronovea Banking Summit 2023 : Back Office & OpEx

10 - 11 May 2023
Vienna | Physical | Online | Hybrid
In the back office, change happens quickly. The worldwide pandemic has influenced banks' views on their business practices in several aspects. Now, the back office has a responsibility and an opportunity due to digital and user-centricity. Finding new business process management (BPM) techniques that may streamline operations while upholding performance and compliance standards has become essential. Pronovea is bringing together global banking industry decision-makers to discuss and exchange best practices and strategic insights and to collaborate and help in facing significant challenges in operational excellence to adapt with speed in the ever-changing market environment.
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Topic Highlights

  • How banks are reshaping the back office for the next normal?
  • A recipe for banking operations efficiency – Process Redesign, Digitalization & Automation, Advanced Analytics, Workforce Optimization
  • Leveraging Hyperautomation Technologies to improve Back Office operations
  • Standardizing & Automating Bank’s back-office operations with bots and RPA
  • Making AI Powered Back Office the frontrunner in productivity
  • Back Office Automation vs Human Touch
  • Customer-led Back Office modernization
  • How to become a “Zero-Ops” smart bank?
  • Delivering value through your banking business operations – Agile, Scalable & Sustainable
  • Transformation of Back Office & operations in order to meet regulatory requirements (PSD2 & Open Banking)

Meet the experts

Pronovea has carefully gathered an expert speaker panel of leaders, directors, scholars, and inventors to outline the impact in the banking sector that includes strategies to embrace and thrive on the power to drive innovation, promoting diverse, equal, and inclusive workplace opportunities. Sign up to get insights from top industry pioneers and experts, and take part in various case study exhibits, optimistic panel discussions, and interactive breakout sessions tailored to your specific needs.

Hannes Theisl Photo
Erste Group Bank AG Logo
Hannes Theisl

Erste Group Bank AG

Head of Robotics Competence Centre

Jure Peljhan Photo
NLB Banka d.d. Logo
Jure Peljhan

NLB Banka d.d.

COO, Member Of The Management Board

Ali Erciyes Photo
TEB Logo
Ali Erciyes

TEB

Operations Group Director

Jitka Haubova Photo
Komerční banka Logo
Jitka Haubova

Komerční banka

Chief Operations Officer

Wolfgang Rachbauer Photo
Raiffeisen Bank International AG Logo
Wolfgang Rachbauer

Raiffeisen Bank International AG

Lending Operations Lead

Nouamane Cherkaoui Photo
BPCE Solutions Informatique Logo
Nouamane Cherkaoui

BPCE Solutions Informatique

Author & Chief Transformation Officer

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takeaways and benefits

Pronovea provides an excellent opportunity to connect and reconnect. Our summits provide you with a way of building connections and forging partnerships, as a strong network is necessary for corporate success. We bring a valuable forum for a range of different functions, helping people to share ideas, make decisions, and build team relationships across industries.

what people say about us

Our relationships with our clients are the most important and valuable part of our work and what we stand for. As our clients come from Europe, USA, Middle East, Asia, and Africa, our conferences truly take place worldwide. Senior decision-makers from all over the world meet at our summits to discuss the biggest problems facing their industry and to find viable solutions.

We at pronovea provide the market's most interactive and high-quality corporate conferences. We deliver the banking, telecom, pharma, and technology industries access to the most progressive and advanced business expertise available anywhere on the globe in one place. In order to return to their organisations with new, constructive ideas on how to advance their businesses, our clients depend on us to offer this information.

Commerz Direktservice GmbH Logo
Specialist & Product Owner in Digitalization, Chat Bots & AI
Commerz Direktservice GmbH

I had a great experience at the PRONOVEA Summit in Vienna, where I held a presentation on Automation Strategies. It was inspiring to discuss with colleagues all over the world, that face the same challenges and go the extra mile in creating sustainable digitalization strategies.

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Head of Novartis
Novartis

I had the pleasure of speaking at the 2022 PRONOVEA Pharma Summit in beautiful Vienna and meeting amazing people. I am looking forward to next time.

SAP Logo
Global Customer Experience Advisor
SAP

I feel energized after having met and connected with several business leaders worldwide Pronovea Summit in Vienna! Thanks for allowing me to be part of this great event!

TSB Bank Logo
Strategic Customer Insights Manager
TSB Bank

It was great to be a part of the Pronovea Summit. I heard some inspiring shares, and the passion for delivering customer-centric solutions via channels B2B and B2C is amazing. Looking forward to a positive future. Great job PRONOVEA.

Etisalat Logo
Customer Service & Digital Channel Management
Etisalat

Thank you, Pronovea and all the speakers at the event - I found every bit valuable!